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win 11 Display adapter show as PnP Monitor
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alvard
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10-08-202201:42 PM - last edited on 10-08-202202:28 PM by MayS
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Operating System: Microsoft Windows 11
good day I have a zbook g5 17, I recently installed win 11, and the monitor appears inside the Device Manager as, PnP monitor.
I have already downloaded all the drivers from the HP website for the machine but the monitor does not appear to be updated.
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ub6424
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10-08-202202:57 PM
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Hello@alvard
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HPproduct number (p/n)) |
Processor |
BIOS Version/Date |
(2) Start Windows <Device Manager>
- Expand <Display adapters>
- Expand <Monitors>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3)Please report your results
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alvard
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10-09-202201:11 PM
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ub6424
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10-09-202201:47 PM - edited 10-09-202201:48 PM
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Hello@alvard
In the topic you wrote "win 11 Display adapter show as PnP Monitor"
(1) Display Adapters are correct
- Intel UHD Graphics 630
- NVIDIA Quadro P3200
(2) Monitors
The screen/panel driver is always <Generic PnP Monitor>. That's correct !
Kind regards
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