Spectrum Outage in New Braunfels, Texas (2024)

The latest reports from users having issues in New Braunfels come from postal codes 78131, 78130 and 78132.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in New Braunfels, Texas

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New Braunfels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at Spectrum

Spectrum is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (62%)

2. 

   Wi-fi (15%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near New Braunfels, Comal County, Texas

The most recent Spectrum outage reports came from the following cities:New Braunfels, Cibolo, Schertz, McQueeney, Universal City, Seguin and Canyon Lake.

City	Problem Type	Report Time
New Braunfels	Internet	7 hours ago
Cibolo	Internet	11 hours ago
Schertz	Wi-fi	yesterday
New Braunfels	Wi-fi	2 days ago
New Braunfels	Internet	2 days ago
New Braunfels	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near New Braunfels, Texas

Latest outage, problems and issue reports in New Braunfels and nearby locations:

• Jason cox (@Jasonc4711) reported 3 minutes agofromSelma, Texas

  @Ask_Spectrum All services have been down all day Never seen it take this long to fix. WTH

• Austin | Code Guns (@GunsTV_) reported 19 minutes agofromNew Braunfels, Texas

  @Ask_Spectrum is complete garbage when it comes providing good internet service. Unreal how bad it is.

• Tristan (@Slamarchy) reported 31 minutes agofromSchertz, Texas

  @GetSpectrum is so ass. I've called multiple times this week and my internet still keeps going down multiple times a day.

• Copper Corrosion (@coppercorrosion) reported 31 minutes agofromNew Braunfels, Texas

  @Ask_Spectrum I find it amazing that if i go to social media and put it out there. I get a response. Your website is sh*t. Be better.

• Hemi Heather the Mopar Mama (@HthrPDX613) reported 31 minutes agofromSchertz, Texas

  Dear @GetSpectrum **** you. I have had nothing but issues since signing up for your bullsh*t service on Saturday. As soon as @ATT hits my neighborhood, I’m gone.

• Copper Corrosion (@coppercorrosion) reported 40 minutes agofromNew Braunfels, Texas

  @GetSpectrum get me a live person to talk to. Your automated service is sh*t

• - (@nadairius) reported 41 minutes agofromSeguin, Texas

  @Ask_Spectrum fix it Jesus

• Cutter W. González (@CutterWGonzalez) reported 49 minutes agofromNew Braunfels, Texas

  My @GetSpectrum WiFi is literally so bad right now that I turned on my phone’s hotspot in my own home

• De’Airrick (@nadairius) reported 53 minutes agofromSeguin, Texas

  @Ask_Spectrum fix the internet ASAP

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• James Lewison (@squand4) reported 3 minutes ago

  It's really hard to work from home when Spectrum internet goes in and out the past two weeks. It was down for so long last week, I had to miss two work days! Anyone else in Milwaukee experiencing this? @GetSpectrum @Ask_Spectrum

• rhys (@rhyscontrol) reported 10 minutes ago

  @Formula @Ask_Spectrum dm me and we can fix this no joke.

• Logan Middleton (@LMiddle97) reported 11 minutes ago

  @Ask_Spectrum any idea of when the outage in 40475 will be resolved? Been down for almost 3-4 hours it seems.

• Linda Marr (@LindaMarrLA) reported 16 minutes ago

  @Ask_Spectrum Spectrum needs to make this right with me. So angry and frustrated. How can I trust any other service Spectrum offers.

• mp3.fiend (@mp3fiend) reported 19 minutes ago

  @Ask_Spectrum No your not because we just called and guess what, u say u cant be here till ******* tomorrow. Useles wasting my ******* time when we know damn uou have a van someone within a ******* 20 mile radius and you could show up and ******* switch the modem like u need to

• RedRane (@Str8nochazer) reported 20 minutes ago

  @itz_mizdee @GetSpectrum Spectrum is awful! I wish there was another provider in my area. I hope FIOS moves into the neighborhood because I’m getting rid of spectrum with the quickness!

• Zac DiSalvo (@ZacDiSalvo) reported 22 minutes ago

  I pay for a subscription. But I can’t watch all the TV I PAY FOR unless I’m on your wifi??? How bogus of a company are you? No wonder you’re a struggling company that no one wants because you’re terrible at everything you offer. @GetSpectrum @Ask_Spectrum

• Jason (@cowdoggames) reported 24 minutes ago

  @GetSpectrum has moved to the top of the absolute worst customer service list. You get better help at a @Walmart 45 minutes waiting with a mask on my face like a retarded animal just to be told to call an 800 number

• Mika (@Mika78107703) reported 28 minutes ago

  All, beware. @GetSpectrum is by FAR the sh*ttiest provider with the ABSOLUTE worst customer service! DO NOT get your service with them. I have LITERALLY been having the exact same issues for 4 MONTHS which they REFUSE to fix, yet keep billing me! Anyone know any good lawyers?

• 𝒶𝓎𝒶𝓃™ (@BareWithAyan) reported 34 minutes ago

  the desktop version of on demand has been awful lately. @Ask_Spectrum